Is Crisp still around? (2026)
Yes. Crisp is live and reachable, price-verified as of Jul 20, 2026.
What Crisp is
What sets it apart Hugo AI is billed by resolved conversation through a USD-denominated credit pool layered on top of a flat per-workspace subscription (roughly $0.05 to $0.10 per handled conversation), and by default it stops and hands off to a human once the included credits run out.
Crisp bundles a shared team inbox with live chat, email, and social channels such as WhatsApp, Messenger, and Instagram, alongside a knowledge base and a lightweight support CRM. Its Hugo AI agent trains on a company's own content and can handle a conversation from first reply through resolution, but it is metered separately from the subscription: each plan carries a flat per-workspace price plus a monthly allotment of usage credits, and once those credits are spent Hugo escalates to a human operator by default. Paid tiers start at $45 per month for four seats and run to $295, with extra seats at $10 each. The flat, per-workspace pricing suits solo operators and small support teams weighing AI automation against per-agent cost.
Sources Crisp - homepage (product overview) · Crisp - Pricing · Crisp Knowledge Base - How Hugo AI pricing and billing works
Use it, or see the field
Crisp is live and price-verified as of Jul 20, 2026. If it fits, go straight to it. If you are comparing, see the full ranked field in AI Customer Support - only tools our health checks report as alive.
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