Is Chatwoot still around? (2026)
Yes. Chatwoot is live and reachable, price-verified as of Jul 20, 2026.
What Chatwoot is
What sets it apart Open-source core with an optional self-hosted deployment
Chatwoot is an open-source customer support platform that unifies live chat, email, and social and messaging channels into a shared team inbox with automation, canned responses, and team assignment. Its Captain AI layer adds reply suggestions, message summarization, and knowledge-base answers, metered in monthly credits (300 on Startups, 500 on Business, 800 on Enterprise). It runs as a hosted cloud service or as a self-hosted Community Edition you operate yourself, with paid self-hosted tiers adding Captain AI and commercial support. It fits teams that want channel consolidation with the option to keep data on their own infrastructure.
Use it, or see the field
Chatwoot is live and price-verified as of Jul 20, 2026. If it fits, go straight to it. If you are comparing, see the full ranked field in AI Customer Support - only tools our health checks report as alive.
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