Verdict - Living Registry
Status · AI Customer Support / Vol. 07 /

Is Chatwoot still around? (2026)

Yes. Chatwoot is live and reachable, price-verified as of Sep 8, 2026.

Status LiveFrom $19/moFree tierVerified Sep 8, 2026Category · AI Customer Support
Vital signs over time
Price · lowest paid plan
$19

Held steady at $19/mo the whole tracked window (51 days).

Reachability · by day

Reachable 100% of 51 tracked days.

First-party daily snapshots. One reading per day, grows over time.

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What Chatwoot is

What sets it apart Open-source core with an optional self-hosted deployment

Best for Support teams wanting an open-source, self-hostable shared inbox · Pricing model Per-agent monthly (annual billing), free Hacker tier; Captain AI metered in credits; free self-hosted Community Edition

Chatwoot is an open-source customer support platform that unifies live chat, email, and social and messaging channels into a shared team inbox with automation, canned responses, and team assignment. Its Captain AI layer adds reply suggestions, message summarization, and knowledge-base answers, metered in monthly credits (300 on Startups, 500 on Business, 800 on Enterprise). It runs as a hosted cloud service or as a self-hosted Community Edition you operate yourself, with paid self-hosted tiers adding Captain AI and commercial support. It fits teams that want channel consolidation with the option to keep data on their own infrastructure.

Sources Chatwoot pricing page · Chatwoot self-hosted plans

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Use it, or see the field

Chatwoot is live and price-verified as of Sep 8, 2026. If it fits, go straight to it. If you are comparing, see the full ranked field in AI Customer Support - only tools our health checks report as alive.

Visit Chatwoot
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If you want options

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Get told if Chatwoot's status changes

We email you the moment a new dated, sourced fact lands on Chatwoot - a price hike, a shutdown notice, or a confirmed outage. No predictions.

Double opt-in - we email you a confirm link. Only your email is stored, never your IP.
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Straight answers

Is Chatwoot shutting down?
There is no official sunset announcement for Chatwoot as of Sep 8, 2026. It is reachable and price-verified; a "dead" status is set only by an editor, never by an automated check.
How much does Chatwoot cost?
Its lowest paid plan starts at $19/mo (verified Sep 8, 2026). The price links to the vendor's live pricing page as its source, so you can confirm the current figure at any time.
Does Chatwoot have a free tier?
Yes, Chatwoot offers a permanent free plan (not just a trial) as of Sep 8, 2026.