Verdict - Living Registry
Status · AI Customer Support  /  Vol. 07  /  2026

Is Chatbase still around? (2026)

Yes. Chatbase is live and reachable, price-verified as of Jul 20, 2026.

Status LiveFrom $40/moFree tierVerified Jul 20, 2026Category · AI Customer Support
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What Chatbase is

What sets it apart AI Actions: rather than only replying, an agent can be configured to execute tasks inside connected systems (e.g., check an order, update a subscription, create a Zendesk ticket), with retrieval keeping answers tied to your uploaded sources.

Chatbase builds customer-support agents trained on a company's own content, such as website pages, PDFs, and help-desk tickets, and it can show which source passages an answer draws from. What separates it from a static FAQ widget is Actions: an agent can be configured to perform tasks inside connected systems like Stripe, Zendesk, and Salesforce, for instance checking an order or updating a customer's subscription, rather than only replying. The same agent can run on website chat, WhatsApp, Slack, and email. Billing is metered in monthly message credits, with a free tier and paid plans that start at $32 a month, which points it toward solo operators and small teams.

Sources Chatbase homepage · Chatbase pricing · Zapier - How to use Chatbase to build an AI chatbot

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Use it, or see the field

Chatbase is live and price-verified as of Jul 20, 2026. If it fits, go straight to it. If you are comparing, see the full ranked field in AI Customer Support - only tools our health checks report as alive.

Visit Chatbase
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If you want options

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Get told if Chatbase's status changes

We email you the moment a new dated, sourced fact lands on Chatbase - a price hike, a shutdown notice, or a confirmed outage. No predictions.

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Straight answers

Is Chatbase shutting down?
There is no official sunset announcement for Chatbase as of Jul 20, 2026. It is reachable and price-verified; a "dead" status is set only by an editor, never by an automated check.
How much does Chatbase cost?
Its lowest paid plan starts at $40/mo (verified Jul 20, 2026). The price links to the vendor's live pricing page as its source, so you can confirm the current figure at any time.
Does Chatbase have a free tier?
Yes, Chatbase offers a permanent free plan (not just a trial) as of Jul 20, 2026.