Is Chatbase still around? (2026)
Yes. Chatbase is live and reachable, price-verified as of Sep 8, 2026.
Held steady at $40/mo the whole tracked window (51 days).
Reachable 100% of 51 tracked days.
First-party daily snapshots. One reading per day, grows over time.
What Chatbase is
What sets it apart AI Actions: rather than only replying, an agent can be configured to execute tasks inside connected systems (e.g., check an order, update a subscription, create a Zendesk ticket), with retrieval keeping answers tied to your uploaded sources
Best for Solo operators and small-to-mid businesses that want a support chatbot trained on their own documentation and able to take actions in connected tools like Stripe or Zendesk, not just answer questions · Pricing model Freemium, metered by message credits. Free: $0 (50 credits, 1 agent, 1 member). Paid monthly tiers: Hobby $32, Standard $120, Pro $400 (each roughly 20% cheaper billed annually); Enterprise is custom. Each AI reply consumes credits, and higher-end models cost more credits per reply; an auto-recharge add-on runs about $40 per 1,000 credits.
Chatbase builds customer-support agents trained on a company's own content, such as website pages, PDFs, and help-desk tickets, and it can show which source passages an answer draws from. What separates it from a static FAQ widget is Actions: an agent can be configured to perform tasks inside connected systems like Stripe, Zendesk, and Salesforce, for instance checking an order or updating a customer's subscription, rather than only replying. The same agent can run on website chat, WhatsApp, Slack, and email. Billing is metered in monthly message credits, with a free tier and paid plans that start at $32 a month, which points it toward solo operators and small teams.
Sources Chatbase homepage · Chatbase pricing · Zapier - How to use Chatbase to build an AI chatbot
The fine print, checked
What the free plan really caps, whether your data can leave, and how cancelling works. Each fact read on Chatbase's own pages, linked below.
The free plan gives 50 message credits per month, 1 AI agent, 1 team seat, and 1 MB of training content. AI agents on the free plan get deleted after 14 days of inactivity. The cheapest paid plan is Hobby at $40 per month.
Chatbase Pricing · checked Aug 1, 2026
You can export your chat log conversations straight from the dashboard using the Export button. Files download as JSON, PDF, or CSV.
Chatbase Docs · checked Aug 1, 2026
You cancel by changing your subscription in your account settings (or by emailing [email protected]). The account then downgrades to the free version. Fees are non-refundable, except that you get a refund of unused prepaid fees if you terminate due to an uncured breach by Chatbase.
Chatbase Terms of Service · checked Aug 1, 2026
Use it, or see the field
Chatbase is live and price-verified as of Sep 8, 2026. If it fits, go straight to it. If you are comparing, see the full ranked field in AI Customer Support - only tools our health checks report as alive.
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We email you the moment a new dated, sourced fact lands on Chatbase - a price hike, a shutdown notice, or a confirmed outage. No predictions.