# Is Crisp still around? (2026) - Verdict

**Yes. Crisp is live and price-verified as of Jul 21, 2026.**

Category: AI Customer Support

- Status: alive
- Lowest paid plan: $45/mo
- Free tier: yes (permanent)
- Verified: Jul 21, 2026 · price source: https://crisp.chat/en/pricing/

## What it is

Crisp bundles a shared team inbox with live chat, email, and social channels such as WhatsApp, Messenger, and Instagram, alongside a knowledge base and a lightweight support CRM. Its Hugo AI agent trains on a company's own content and can handle a conversation from first reply through resolution, but it is metered separately from the subscription: each plan carries a flat per-workspace price plus a monthly allotment of usage credits, and once those credits are spent Hugo escalates to a human operator by default. Paid tiers start at $45 per month for four seats and run to $295, with extra seats at $10 each. The flat, per-workspace pricing suits solo operators and small support teams weighing AI automation against per-agent cost.
Sources: Crisp - homepage (product overview) (https://crisp.chat) · Crisp - Pricing (https://crisp.chat/en/pricing/) · Crisp Knowledge Base - How Hugo AI pricing and billing works (https://help.crisp.chat/en/article/how-does-hugo-ai-pricing-and-billing-works-h78hkv/)

## Use it

- Crisp: https://verdict.tools/go/crisp (rel="sponsored nofollow")

## Options

- The best AI Customer Support: https://verdict.tools/best/ai-customer-support

## FAQ

### Is Crisp shutting down?
There is no official sunset announcement for Crisp as of Jul 21, 2026. It is reachable and price-verified; a "dead" status is set only by a human.

### How much does Crisp cost?
Its lowest paid plan starts at $45/mo (verified Jul 21, 2026); the price links to the vendor's live pricing page as its source.

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Canonical: https://verdict.tools/status/crisp