# Is Chatwoot still around? (2026) - Verdict

**Yes. Chatwoot is live and price-verified as of Jul 21, 2026.**

Category: AI Customer Support

- Status: alive
- Lowest paid plan: $19/mo
- Free tier: yes (permanent)
- Verified: Jul 21, 2026 · price source: https://www.chatwoot.com/pricing/

## What it is

Chatwoot is an open-source customer support platform that unifies live chat, email, and social and messaging channels into a shared team inbox with automation, canned responses, and team assignment. Its Captain AI layer adds reply suggestions, message summarization, and knowledge-base answers, metered in monthly credits (300 on Startups, 500 on Business, 800 on Enterprise). It runs as a hosted cloud service or as a self-hosted Community Edition you operate yourself, with paid self-hosted tiers adding Captain AI and commercial support. It fits teams that want channel consolidation with the option to keep data on their own infrastructure.
Sources: Chatwoot pricing page (https://www.chatwoot.com/pricing) · Chatwoot self-hosted plans (https://www.chatwoot.com/pricing/self-hosted-plans)

## Use it

- Chatwoot: https://verdict.tools/go/chatwoot (rel="sponsored nofollow")

## Options

- The best AI Customer Support: https://verdict.tools/best/ai-customer-support

## FAQ

### Is Chatwoot shutting down?
There is no official sunset announcement for Chatwoot as of Jul 21, 2026. It is reachable and price-verified; a "dead" status is set only by a human.

### How much does Chatwoot cost?
Its lowest paid plan starts at $19/mo (verified Jul 21, 2026); the price links to the vendor's live pricing page as its source.

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Canonical: https://verdict.tools/status/chatwoot