# Migrating off Drift (2026) - Verdict

**Status: Sunset announced · Mar 5, 2026.** Drift has announced it is shutting down.

A B2B conversational marketing platform: website live chat, AI chatbots, and buyer-engagement widgets that qualified leads and routed them to sales. Acquired by Salesloft in 2024.

SOURCE: Salesloft newsroom - https://www.salesloft.com/company/newsroom/1-mind-partnership

Category: AI Customer Support

## What this means

A shutdown deadline has been announced. Salesloft has announced a gradual sunset of Drift, with existing clients referred to 1mind. Export your conversation history, contacts, and routing rules from the Drift dashboard now, while access remains, and rebuild your website chat on one of the live alternatives below.

## Where to go (live alternatives)

- **Intercom** - The most direct replacement: conversational live chat plus AI support agents for websites. → https://verdict.tools/go/intercom (rel="sponsored nofollow")
- **Tidio** - Website live chat combined with AI chatbots for lead capture and support. → https://verdict.tools/go/tidio (rel="sponsored nofollow")
- **Crisp** - Shared-inbox live chat with chatbot flows, a lighter conversational-website tool. → https://verdict.tools/go/crisp (rel="sponsored nofollow")
- **Chatbase** - AI chatbot builder for embedding a conversational agent on your site. → https://verdict.tools/go/chatbase (rel="sponsored nofollow")

## FAQ

### Is Drift really shutting down?
Drift has announced a shutdown as of Mar 5, 2026. SOURCE: Salesloft newsroom - https://www.salesloft.com/company/newsroom/1-mind-partnership

### What should I do with my data?
Salesloft has announced a gradual sunset of Drift, with existing clients referred to 1mind. Export your conversation history, contacts, and routing rules from the Drift dashboard now, while access remains, and rebuild your website chat on one of the live alternatives below.

### What is the best alternative to Drift?
Consider Intercom, Tidio, Crisp - all live.

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Canonical: https://verdict.tools/migrate/drift